Lovina
Voice AI for Indonesian businesses. Handle calls, bookings, and support at scale—40% productivity boost.
Lovina combines the power of Agentic AI to revolutionize how businesses engage with customers, manage relationships, and drive growth. By understanding customer interactions and automating engagement workflows, Lovina eliminates the traditional barriers between businesses and their customers. Our platform enables teams to deliver personalized experiences at scale, turning every customer interaction into an opportunity for growth.
Key Capabilities
AI-Powered Customer Engagement
Transform customer interactions with intelligent automation that understands context and intent. Lovina delivers personalized responses across all channels, ensuring every customer feels heard and valued.
Unified CRM Platform
Manage all customer relationships from a single, intuitive interface. Lovina automatically captures interactions, tracks engagement history, and provides actionable insights to strengthen customer relationships.
Intelligent Workflow Automation
Lovina's AI automatically orchestrates customer engagement workflows, from lead nurturing to support ticket resolution. It continuously learns from interactions to optimize conversion rates and customer satisfaction.
Impact
A leading bank improved customer satisfaction scores by 42% using Lovina's AI-powered engagement platform, responding to customer inquiries 3x faster while reducing support costs by 35%.
An insurance company used Lovina to automate customer onboarding, reducing time-to-activation from 5 days to 30 minutes while achieving 89% customer satisfaction ratings.
A fintech startup leveraged Lovina to manage customer relationships at scale, growing from 1,000 to 50,000 customers while maintaining personalized engagement for each user.
A B2B SaaS company increased conversion rates by 38% using Lovina's intelligent lead nurturing, automatically engaging prospects at the perfect moment with personalized content.
An e-commerce platform boosted repeat purchase rates by 52% using Lovina's customer journey automation, delivering timely product recommendations based on behavior patterns.
A real estate agency closed 24% more deals using Lovina to manage client relationships, ensuring no lead fell through the cracks with automated follow-ups and reminders.
A global retailer reduced customer support ticket volume by 47% using Lovina's AI-powered self-service portal, while improving resolution times for complex cases by 31%.
A subscription service automated 78% of customer interactions with Lovina, freeing their team to focus on high-value relationships and strategic initiatives.
A healthcare provider streamlined patient engagement using Lovina, reducing no-show rates by 35% through automated appointment reminders and proactive communication.
Our Approach
Business-centric Approach
We prioritize your financial success. Every tool or system we recommend is designed to help you make or save money. Whether it's streamlining operations, enhancing customer experience, or optimizing marketing, we ensure every step aligns with your goals.
Data-driven Decisions
We base decisions on facts, not guesses. By analyzing your data and industry benchmarks, we provide clear answers to critical questions like: What should your conversion rate be? What's the ideal Customer Acquisition Cost (CAC)? How can you improve efficiency? We give you a roadmap to success.
Strong Partner Ecosystem
We collaborate with a network of industry-leading partners to bring you the best tools and expertise. This means you get top-tier solutions without the hassle, ensuring you stay ahead in your industry.